Convincing nonprofit leaders to invest in a case management software
Be honest about the struggles you’re facing.
To collaborate on investing in a new software solution with your leadership, you have to first articulate the challenges you face at work. If you’re feeling exhausted and overwhelmed with your caseload, your supervisor will want to know to help you deliver care coordination and case management for your clients. Starting a conversation with your leadership is the first step to identifying which software solution will work best for your organization.
Tailor your conversation to the individual.
Depending on your role and the size of your organization, it may not make sense for you to approach a CEO or COO directly. But if you are able to access someone with purchasing power, try to frame your request in a way that will resonate with them. Typically these discussions revolve around two ideas: process improvement and outcomes. If your leader is more interested in big ideas, outcomes, and the top-level view, focus on how better case management software will help your organization achieve its mission by better serving clients. If your leader likes data, help them understand where you’re seeing opportunities to tweak processes and gain day-to-day efficiencies.
Here’s a downloadable one-sheet that’s ready for you to use, highlighting ways that case management software can help your organization achieve its long-term goals and streamline the day-to-day.
The upfront cost might be high, but the investment is worth it.
Case management software is an investment, and at first software conversion in itself can seem like a hurdle. Think about it this way: if a case manager frees up 30 minutes a day due to gained software efficiencies, over the course of a year, those minutes add up to an average of $5,200 in wages.
Estimate how much time you’re using organizing data, and then imagine what you can do with a robust software system that does some of the work for you.
We are confident that you’ll see return on your investment. We’ve compiled our top tips for maximizing ROI quickly once you’ve got CaseWorthy set up. Feel free to send this link to upper management if you’re concerned this could be a sticking point.