Client Services

Rest easier knowing you have the most comprehensive software solution, along with best-in-class implementation, and top-notch client support.

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We Care

The best software in the world won’t make a bit of difference if you don’t have the right support in place to back it up. We stand behind our technology every step of the way to assure you experience a successful implementation and get the solution you were promised. Our subject matter experts are there before and after the sale to make sure we meet your requirements and exceed your expectations. When you choose CaseWorthy, you get the most comprehensive software solution, along with best-in-class implementation, and top-notch client support and training services.

Professional Services

Needs analysis and discovery

Our Professional Services staff will work on-site with your team to review your specific requirements and define an implementation schedule with unique deliverables.

Administration and tools training

Through on-site and web-based training we’ll show your staff how to use the CaseWorthy application and tools specific to your organization’s needs.

Data conversion & integration

We’ll help you transfer your data safely and efficiently from your legacy system into your new CaseWorthy database without any delays or disruption of services.

Configure application

Using our one-of-a-kind apBuilder toolset, we’ll assist you in tailoring the application to your unique program and operational needs.

Custom reporting

This training will equip your technical staff with the skills they need to generate standard and customized reports.

User training

Through a combination of on-site and web training we’ll customize the approach and specific topics to your team.

Help desk support

We offer toll-free telephone support from 7:00 am to 7:00 pm MST (9:00 am – 9:00 pm EST) Monday through Friday.

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