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SUPPORT CENTER

Support Center

SUPPORT PORTAL

Create tickets for support issues or ask system questions; your central location to communicate with our analysts.

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CASEWORTHY UNIVERSITY

Access your online training and supplemental tools for all CaseWorthy Products in one location.

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IDEAS FORUMS

Submit your ideas for future development! See updates on each idea in real time and have direct access to engage with our Product Team.

Our Top Support Questions

ACCOUNT MANAGEMENT:

Contact your Account Manager directly for questions regarding your contract, adding new licenses, enhancement requests or to escalate any concerns.

CUSTOMER SUPPORT:

Support tickets should be entered in the Support Portal. They will be assigned to a Support Specialist or Analyst who will communicate with you through the ticket. Ticket statuses can be viewed in the portal at your convenience. You can also update existing tickets with more information or questions as needed. 

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Or contact us at the numbers/emails below:

CaseWorthy

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Support Hours are:

7 a.m.- 6 p.m. MST (9 a.m.- 8 p.m. EST) Monday-Friday.

Please be aware that we are closed the following holidays – New Year’s Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the Friday after, as well as Christmas Eve and Christmas Day.

If you are a CaseWorthy client looking for your organization’s login page, we’re here to help! The best thing for you to do is get in touch with Customer Support. If you’re having a hard time finding that information, no worries—call us at (877) 347-0877 Option #1.

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CaseWorthy

ServTracker

MediSked

Login to CaseWorthy University

If you have an account but do not remember your credentials, select “Forgot Password”.

If you need an account or have any other questions, email us at training@caseworthy.com or call us at (877) 374-0877 #1.

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