Empowering Clients to Educate Themselves

Unfortunately, only 1 in 3 adults have a basic understanding of their own health information

There has been an exodus of nurses and physicians in the medical field these past couple of years. With this shortage, patients are finding information scarce at best, and disinformation at worst. Additionally, our understanding of clinical information changes rapidly and it can be challenging to get new information in front of the public.

There are no shortages of challenges when it comes to efficiently communicate medical information. Unsurprisingly, many of these challenges are being met by caseworkers, who play a central role in the medical literacy of their clients.

Educational tools to empower clients

Educating clients is an arduous task requiring one-on-one discovery paired with resources available on-demand. Caseworkers are able to diagnose several comorbid conditions and implement programs to assist clients. For most medical issues, it’s become standard for caseworkers to provide resources to their clients in a “frequently asked questions” manner.

Web Portals are the best way to grant users the information they require whenever they need it. Portals can host a variety of clinical information and often specify what steps the user must take to make a speedy recovery.

In addition to the information they host, portals can also be used in a variety of scenarios:

• Calendars & Scheduling
• Client Intake
• Automatic Eligibility & Approvals

Empowerment and education go hand in hand

Your caseworkers need the best support available, and they need the right tools to assist clients. Without them, caseworkers are unable to provide the compassionate care necessary to get the job done. Now more than ever, it’s crucial to maintain as many lines of accessible communication with clients as possible.

 

CaseWorthy’s Web Portal

If your organization needs a way to efficiently host and operate an online web portal, then CaseWorthy should be at the top of your list. We have helped countless clients reach a broader list of clients and further their mission at a reduced cost. If you want to learn more, connect with a case management expert today.