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Organization: MVLE
Population Served:
Solution:
Published: August 8, 2023 | 
4 Mins
Summary:
MVLE serves 630+ individuals with intellectual and developmental disabilities across Northern Virginia using MediSked Connect by CaseWorthy, centralizing care plans, schedules, documentation, and Medicaid billing in one platform, improving compliance, streamlining reporting for funders, and freeing staff to spend more time with the people they support.
Supporting Offsite Staff While Building Stronger Connections with Individuals
MVLE was created by parents of children with intellectual and developmental disabilities, with only four individuals in a day support program in Northern Virginia. Today, MVLE is celebrated as an internationally accredited agency that provides employment opportunities and rehabilitation services to over 630 individuals and employs over 200 fulltime staff members. They follow an employment and enclave model and provides employment services, support services, clinical services, and transitioning and training services.
MVLE implemented MediSked Connect to centralize and manage information and generate efficiencies across the agency. Every individual referred to MVLE, and all individuals supported are integrated into Connect, along with their annual plan, schedules, and notes.
The Opportunity
When MVLE began searching for an electronic health record, the state of Virginia was going through significant regulatory changes. The technology team was cognizant of the changes that would inevitably come from Virginia’s state transition plan, the Centers for Medicare & Medicaid Services (CMS) Home and Community Based Settings (HCBS) Rule, and the DOJ settlement regarding the state’s failure to provide the most integrated settings.
To stay ahead of the transitions, they decided to search for a product that could address their list of requirements. They were most interested in ability for staff to quickly and easily enter notes, compliance with Medicaid audits, capability for Medicaid billing, query builder for reporting from only one system, and option to export information for mailings. MediSked Connect – Agency Management Platform was the only solution that fit all of MVLE’s needs.
The Outcome
MediSked Connect is engrained into the fabric of MVLE.
Amidst all the regulatory changes, MediSked has helped with compliance, funders, and required reporting. One of the most useful features identified by MVLE is the Query Builder, which allows the agency to quickly pull data for reporting, grant writing and proposals. MVLE created customized fields for acuity information, that is sent monthly to funders. Additionally, the reporting features help the agency with quality control and outcomes tracking.
MediSked Connect has facilitated staff efficiency with their notes and documentation and overall with their time. Additionally, staff have reported that they are able to develop more professional skills from receiving training on how to use the technology.
The result is better care for the individuals supported by MVLE.
Insights to Process
The MVLE team was initially worried about how the transition would affect their staff as many are offsite and didn’t have prior technological experience but MediSked Connect allows employees to access information from anywhere at any time. The implementation process is very thorough and includes knowledge transfers to project team members to create MediSked experts at MVLE who can train internal staff.
Additionally, after implementation, MVLE created a new position. They now have an electronic records specialist, who is the agency’s MediSked Connect subject matter expert and manages their entire system.
The work described in this case study was originally completed by MediSked, which was acquired by CaseWorthy in 2022. CaseWorthy acquired MediSked to strengthen its support for home and community-based services (HCBS) and intellectual and developmental disabilities (I&DD) programs — bringing MediSked's deep domain expertise together with CaseWorthy's unified platform. As part of that integration, the capabilities of the Connect application are being integrated into CaseWorthy's flagship application, ClientTrack. We're proud to carry this work forward and remain committed to the communities and organizations MediSked has long served.
