IDD Software
Support Individuals with IDD to Live Their Best Lives
CaseWorthy brings scheduling, billing, and reporting into one purpose-built platform for IDD services—so staff can spend less time managing data and more time supporting individuals.
Strengthening Home and Community-Based Services (HCBS) Organizations
- Provider Agencies
- Care Management Agencies
- Residential Habilitation
- Day Habilitation
- Community Habilitation
- Supported Employment
- Adult Foster Care
- Respite Care
Solutions for Providers & Case Management
CaseWorthy delivers comprehensive IDD software for Intellectual and Developmental Disabilities service providers. With 20 years of experience supporting the IDD population and processing over $2 billion in Medicaid claims annually, the CaseWorthy platform helps IDD service providers improve service delivery while achieving a 66% increase in operational efficiency.
Our solution provides streamlined data collection, reporting, billing, and automation; dashboards to view demographics, manage circles of support, attach files, and configure additional fields; and manage plans to reflect the goals of the individual—all while ensuring compliance with the 21st Century Cures Act and providing individual and designer portals for service approvals.
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20 YEARS
Experience Working with the IDD Population
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$22.3 Billion
Claims Processed Annually
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+ 66%
Increased Operational Efficiency for Providers
Purpose-Built for Coordinated IDD Care
One connected platform for delivering, managing, and measuring IDD care.
Streamlined Data Collection & Automation
Streamlined data collection, reporting, billing, and automation to reduce administrative burden and ensure staff time is focused on improving the lives of individuals.Person-Centered Planning
Manage plans to reflect the goals of the individual with customizable planning modules that support person-centered approaches and individual outcomes.Built-In EVV & Compliance
Integrated EVV solution to comply with the 21st Century Cures Act, ensuring accurate service verification and regulatory compliance.Comprehensive Dashboards
Dashboards to view demographics, manage circles of support, attach files, and configure additional fields for a complete picture of each individual’s needs and services.
Integrated Medicaid Billing
Simplified billing for Medicaid waivers with appointment scheduling, claims processing, and reimbursement tracking all in one platform.
Goal Tracking and Progress Monitoring
Track progress toward individual goals with documentation tools that capture outcomes, milestones, and quality of life improvements.Turning Disconnected Processes into Coordinated Care
With CaseWorthy
- Connected data supports coordinated, person-centered care.
- Integrated billing and EVV simplify claims and reduce delays.
- Streamlined workflows return more time to direct support.
- Built-in compliance tools keep reporting accurate and audit-ready.
- Real-time insight makes it easy to monitor services and measure outcomes.
Without CaseWorthy
- Disconnected data complicates care coordination.
- Manual billing and EVV create delays and admin work.
- Time is lost to manual scheduling and documentation.
- Compliance and reporting require significant manual effort.
- Limited visibility makes tracking progress and outcomes a challenge.
Supporting Every Role in IDD Care
Purpose-built to support every role involved in student success—from the classroom to the community.
For Direct Support Professionals (DSPs)
- Document services and progress notes quickly, including mobile-friendly entry
- Access individual plans, goals, and schedules in real time
- Stay focused on individuals, not documentation
For Service Coordinators / Care Managers
Coordinate services with full visibility and confidence.
- Manage caseloads with a complete view of services, plans, and progress
- Coordinate across providers and circles of support
- Track goals, authorizations, and required documentation efficiently
The Result: Better coordination, clearer oversight, and stronger outcomes.
For Program Directors
Monitor performance, quality, and impact across programs.
- Use dashboards to track service delivery and individual outcomes
- Ensure compliance with HCBS and state IDD requirements
- Identify trends and opportunities for improvement
For Billing & Finance Teams
Simplify billing and improve reimbursement accuracy.
- Streamline Medicaid waiver billing and claims submission
- Track EVV compliance, authorizations, and reimbursement status
- Reduce errors with automated validation and workflows
For Executive Leadership
Lead with insight, confidence, and accountability.
- Access operational, financial, and outcome metrics in one place
- Demonstrate organizational impact to funders and stakeholders
- Support data-driven decisions and long-term planning
The Result: Greater visibility, efficiency, and strategic control.
For Quality Assurance Teams
Maintain compliance and elevate service quality.
- Monitor regulatory compliance and quality standards
- Track incidents, resolutions, and corrective actions
- Generate audit-ready reports for state reviews
The Result: Consistent quality and audit-ready compliance.
For Individuals Receiving Services
- Approve services and provide input on goals
- Experience more coordinated, person-centered support
- See progress toward personal goals and outcomes
For Families & Guardians
Stay informed and involved with confidence.
- Access updates on services, plans, and progress
- Participate in care planning and decisions
- Communicate easily with the care team
The Result: Peace of mind through clear communication and coordinated care.
Frequently Asked Questions
What types of IDD service organizations does CaseWorthy serve?
CaseWorthy supports provider agencies, care management agencies, residential habilitation programs, day habilitation services, community habilitation, supported employment programs, adult foster care, respite care, and HCBS organizations.
How does CaseWorthy handle Medicaid waiver billing?
CaseWorthy provides streamlined data collection, reporting, billing, and automation specifically designed for Medicaid waiver programs, with appointment scheduling and claims processing built into the platform.
Is CaseWorthy compliant with the 21st Century Cures Act EVV requirements?
Yes, CaseWorthy includes integrated EVV solution to comply with the 21st Century Cures Act, ensuring accurate electronic visit verification for applicable services.
How much experience does CaseWorthy have with IDD services?
CaseWorthy has 20 years of experience working with the IDD population and processes $2 billion in claims annually, making us one of the most qualified vendors for IDD services.
Can individuals receiving services access the system?
Yes, CaseWorthy includes an individual portal that allows people receiving services to participate in service approvals and engage in their own care planning.
What kind of efficiency improvements can we expect?
IDD service providers using CaseWorthy have experienced a 66% increase in operational efficiencies through streamlined processes, reduced paperwork, and automated workflows.
Does CaseWorthy support person-centered planning?
Absolutely. CaseWorthy enables you to manage plans that reflect the goals of the individual, with customizable tools that support person-centered approaches and track progress toward individual outcomes.
What reporting capabilities are available?
CaseWorthy provides standard and custom reports to monitor quality, compliance, and performance, along with dashboards for real-time visibility into service delivery and outcomes.
How does CaseWorthy help with circle of support coordination?
CaseWorthy includes dashboards to view demographics, manage circles of support, attach files, and configure additional fields, plus a designer portal for service approvals to facilitate coordination among all stakeholders.
Ready to Get Started?
Learn why health and human service organizations thrive with CaseWorthy. Our expert team is ready to consult with you on the unique needs of your organization.
Rather than going through chart to chart to chart, you go into Connect and it pops right up. When an individual’s PA expires, you had to go through every one of those charts. Now when someone needs something, all I have to do is get on the system and print it straight out. Sometimes we can just email it to them—which saves on paper, ink, and time.
Program Director, Mending Hearts
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