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I’ve spent 16 years building technology for human services. In that time, I’ve watched this sector accept mediocrity. Watched case managers waste hours toggling between disconnected systems. Watched agencies choose between power and usability because no vendor could deliver both.
That era ends today.
CaseWorthy and ClientTrack—two applications with 35 years of combined market leadership—are becoming one: ClientTrack by CaseWorthy, powered by the CaseWorthy Whole Person Care Platform.
This isn’t a cautious evolution. This is a bold bet on the future of human services technology.
What Each Application Brought
ClientTrack has been the undisputed leader in HMIS and homeless services for 20 years. It’s the backbone of Continuums of Care nationwide, managing HUD compliance for thousands of providers and powering data-driven strategies that have helped communities end homelessness. Its Designer Toolset created the standard for enterprise-grade configurability.
CaseWorthy transformed aging services, HCBS waiver programs, workforce development, community action partnerships, and integrated care coordination for 15+ years. It proved that human services software could be powerful AND intuitive—that apBuilder tools could put configuration in the hands of program staff without requiring armies of consultants.
Both applications serve thousands of organizations. Both defined their categories. Both have fiercely loyal customers.
And we’re done splitting our capabilities between them.
Every feature we built required choosing: ClientTrack or CaseWorthy? Every innovation got fractured. Every customer got half of what we could deliver. Meanwhile, the people you serve don’t live in silos—they move between homeless services and aging programs, between employment and housing, between crisis intervention and long-term support.
Your technology should match that reality. Now it does.
What We’re Building
ClientTrack by CaseWorthy combines ClientTrack’s enterprise power with CaseWorthy’s modern design. HMIS and homeless services. Aging and disability services. HCBS waiver programs. Employment and workforce development. Community action. Family services. Integrated care coordination. And more. All on one platform. One data model. One experience.
This sits on the CaseWorthy Whole Person Care Platform—modern, cloud-native architecture purpose-built for human services:
CaseWorthy CORE
A real data lakehouse—not just a reporting database—that unifies information across every program and enables operational intelligence in real time.
Open Integration Architecture
Connect with state systems, partner agencies, and external data sources seamlessly. Get data where it needs to go without middleware nightmares.
Unified Services
One authentication system. One admin console. One security model. Shared capabilities like ClaimExchange for Medical Billing, Client and Community engagement portals, and automated compliance engines that work consistently across every vertical.
This isn’t healthcare software retrofitted for social services. This isn’t a CRM with add-ons. This is the platform human services organizations have been waiting for—built by people who actually understand HUD compliance, HCBS waiver requirements, and the operational complexity of coordinating care across entire communities.
What's Now Possible
A case manager meets with someone experiencing homelessness. The system instantly shows aging services history from three years ago and current employment program enrollment. No data request. No phone calls. Complete context for the conversation happening right now.
A state administrator receives new HHS reporting requirements on Friday. By Monday, validation rules are configured and deployed across 200 provider organizations. Days, not months. No emergency consulting engagement. No “we’ll add it to next quarter’s roadmap.”
A coalition coordinator tracks real-time outcomes across dozens of organizations and multiple funding streams. HUD compliance. State HCBS reporting. Workforce development metrics. All automatically aggregated. All auditable. All accurate. Because the system was designed for this complexity from the ground up.
This is what becomes possible when you concentrate everything—decades of domain expertise, world-class engineering talent, relentless focus—on building the absolute best platform for human services.
The Market Has Been Waiting for This
For too long, human services organizations have been told to accept trade-offs. Accept that you can’t have power AND usability. Accept that cross-program visibility requires duct-taping systems together. Accept that innovation moves slowly in this sector.
We reject every one of those premises.
The work you do—coordinating care across continuums, keeping vulnerable populations safe, creating pathways out of poverty, managing billions in public funding—demands technology that matches its sophistication. You deserve a vendor willing to make bold moves, not protect legacy revenue streams.
ClientTrack by CaseWorthy is our answer. Not a compromise between two products. Not a “roadmap promise” three years out. A unified platform we’re delivering now—backed by market-leading domain expertise, modern architecture, and the conviction that this sector deserves the best technology, not the “good enough” option.
The era of fragmented care is over. The era of whole person care starts here.
We’re not asking for your patience while we figure this out. We’re inviting you to watch what happens when a company bets everything on one vision and executes.
About the Author
Darius Beverly, Vice President of Product at CaseWorthy, has been with the company since 2018. He leads a team dedicated to developing an empathetic Case Management platform through the use of AI and advanced analytics. With over 14 years of experience in creating SaaS/PaaS solutions for non-profits and human service organizations, Darius manages Product Managers, Operations, Systems Analysts, and more. He advocates for collective decision-making and creativity, aiming to impact millions by delivering data-driven services.
