Millions of at-risk Americans rely on government and nonprofit human services organizations for support. In the United States, populations at risk include minorities, victims of abuse, people with disabilities, the homeless population, and families living below the poverty line. Human services organizations play a crucial role in advocating for these groups while also preventing and addressing the challenges they face.
Nonprofits, public sector government agencies, and private sector organizations can all serve society through a variety of approaches by providing life-changing services. Overall, these organizations aim to help Americans improve their health and well-being. But are they achieving their goals? How should human services organizations measure impact – especially when progress in individual cases can be so nuanced, personal, and subjective?
In this article, we’ll overview:
- Why Should Human Services Organizations Measure Outcomes?
- How to Track Outcomes