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Businesses are desperate to land employees, but can your systems handle it all?
The official start to summer is less than a week away but businesses are already working hard to pick up youth as they look for summer jobs. For workforce organizations, this should mean fewer barriers to achieving outcomes but sadly, this is not the case. There are many micro and macro-economic factors at play that will not be covered here. Regardless, organizations are coming to the realization that they must be willing to adapt if they want to continue to make an impact.
Sound familiar? You’re not alone. In this article, we’ll outline a few ways you can evaluate your own processes and identify areas of improvement.
How are you engaging with clients?
In today’s digital age, having a brick & mortar location is simply not enough to get the attention of a youth in need. Your presence online matters and empowering clients with self-service intake forms or applications will not only improve response rates but also give valuable time back to caseworkers to focus on the task at hand.
This applies to clients and businesses alike. Business development and maintaining a healthy relationship with partners involves a lot of work. Enabling businesses to post jobs or communicate with your clients on their own will make them all the more likely to continue the partnership.
Turning clients’ goals into action
Support in workforce development organizations can take many forms. Counselors can help youth cope with their situations, goal planning can translate talent into meaningful work, and resources like tutors or workshops can build new skills to work towards their ultimate goal. In order to navigate through all that, caseworkers must have excellent organizational skills, dutiful empathy for their clients, and savvy communication.
That last one is crucial. The youth your organization serves must understand that there are positive benefits to gainful employment that exceed the monetary gains. A few of those benefits include:
- Teaches responsibility, organization, and time management
- Develop self-sufficiency skills and become more confident in oneself
- Build relationships with adults who can be referenced for jobs in the future
- Reduces the risk of dropping out of school
The job doesn’t end with “you’re hired”
Retention, assessments, and budgeting all play a pivotal role in your case management both during and after job placements. What sort of structure does your process have to support efficient work? Assessing client retention through automated workflows can make your team more flexible and reduce the risk of steps falling through the cracks. Tracking budgets can get tricky without a localized system allowing you to monitor what is available and when.
How we can help
If your case management is not supporting your organization’s mission, we are here to help. CaseWorthy partners with human services organizations of all types and we are perfectly positioned to meet your unique needs.
Want to learn more? Let us know a little about you in the form below and our team of case management experts with show you what you’re missing out on!