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CASEWORTHY + ECCOVIA
Confidence in Uncertainty
Amid today’s changes, CaseWorthy’s acquisition of Eccovia gives you a stronger, future-ready partner—committed to accelerating innovation, enhancing support, and strengthening outcomes for human services.
Smarter Tools. Stronger Outcomes. Navigating Change in Human Services.
The landscape of health and human services is rapidly evolving, with shifting federal and state policies creating uncertainty—especially around the funding systems of care depend on. At CaseWorthy, we remain steadfast in our commitment to advancing technology that supports our most vulnerable populations. That’s why we’ve been closely tracking industry changes to ensure we’re well-positioned to support your mission, now and into the future.
What does the acquisition of Eccovia represent—and what can you expect as a result?
Bringing together the resources and expertise of Eccovia and CaseWorthy marks a powerful step forward. With a shared focus on subject matter expert-informed, purpose-built technology, this integration will accelerate innovation, speed up the delivery of new features, and enhance your overall experience with more responsive support.
By uniting deep expertise across the entire health and human services sector, we’re ensuring that the tools you rely on are grounded in best practices—delivering meaningful outcomes while supporting compassionate, person-centered care.
The Road Ahead: Strengthening Solutions
We’re excited to share how we’re strengthening our solutions to better support your mission. Guided by a forward-thinking R&D roadmap, we’re building new capabilities, enhancing core products, and expanding our focus—especially to better serve those experiencing homelessness. Our long-term vision for the CaseWorthy platform is rooted in empowering organizations like yours to thrive amid change and drive lasting impact.
Key Focus Areas
Our mission is to empower Health and Human Services (HHS) and Home and Community-Based Services (HCBS) organizations with an integrated platform—built to deliver exceptional whole-person care.
Grounded in data-driven decision-making, user-centered design, continuous innovation, and interoperability, we’re committed to transforming how organizations operate in an evolving environment.
The focus areas outlined here reflect critical needs identified by our customers and the market. By combining the strengths of CaseWorthy and Eccovia, we’re actively developing solutions to meet these needs—and your collaboration will be vital as we shape the future together.
Coordinated Entry & BNL
Supporting Complex Workflows
By combining the expertise of CaseWorthy and Eccovia, we’re uniquely equipped to simplify the complex workflows of Coordinated Entry (CE). Our expanded resources and deep knowledge base allow us to support both strict reporting and compliance requirements while adapting to the unique needs of each community’s CE implementation.
Driving Community Wide Participation
We recognize that every community has unique needs. Our platform is built to flex with those complexities, enabling effective client prioritization and triage through versatile BNL solutions—ClientInsight for advanced reporting (powered by CORE data) and the ClientEmpower portal for secure partner collaboration and client engagement.
Mobile Optimization & Client Engagement
Meeting Evolving Mobile Needs
We recognize the critical role mobile functionality plays in street outreach, encampment management, and field-based case management. While we are actively exploring mobile app options, our current mobile-friendly platform and enhanced portal options continue to meet the needs of staff working outside traditional office settings.
Centering Clients
For client-facing interactions—such as accessing data, sharing documents, and secure messaging—our mobile-responsive ClientEmpower portal is purpose-built to enhance engagement and self-service capabilities. Our vision focuses on leveraging the right tool for the job: the native app for staff in the field and the portal for client interaction.
Interoperability & Data Portability
Breaking Down Data Silos
Our commitment to interoperability and data portability sets us apart. Our tools are built to break down data silos, support whole-person care, and ensure reliable, streamlined reporting. By integrating data across platforms, we help Community-Based Organizations (CBOs) eliminate redundant data entry, reduce administrative overhead, and focus more time on serving clients. This comprehensive approach strengthens Social Determinants of Health (SDoH) initiatives and enables communities to maximize limited resources more effectively.
Boosting ROI with Advanced Data Visualizations
Our central operations and reporting engine seamlessly integrates data across platforms, delivering advanced storage, enhanced security, and powerful reporting capabilities. Our reporting engine brings together the strengths of ClientInsight and CORE, a CaseWorthy product, delivering a seamless data management and reporting experience. With advanced visualizations and AI-driven insights, you can turn complex data into smarter, real-time business decisions.
Data Accessibility & Democratization
User-Friendly Data Insights
We’re committed to making data accessible, understandable, and actionable for everyone—including non-technical users. Our platform offers standard reports that are continuously refined, while our central operations and reporting engine takes data insights to the next level. We’re also developing a new suite of standard insight packages to make improve the ease of use for CORE. By expanding and enhancing our reporting tools, we empower all users to unlock the full value of their data with confidence.
Customer Input & Collaboration
We Value Your Feedback
We believe our customers are closest to the challenges we aim to solve. Your input is essential to shaping our products—directly influencing the development of dashboards, reports, and features that meet real-world needs. Through this collaborative approach, we ensure our solutions stay relevant, effective, and aligned with the people and communities you serve.
Our New Ideas Forum
We’re building a new ideas forum where customers can connect with peers and our Product Team to share insights, suggest features, and help shape the platform’s future. In the meantime, your Account Manager is ready to capture your ideas. Your input is invaluable—and we can’t wait to hear from you!
Your CaseWorthy Advocate: Account Management
At the core of our approach is a true partnership with our customers. We recognize that you are the expert in your field, your programs, and the best practices that drive your mission forward. Your dedicated Account Manager is here to be your advocate—providing personalized advice, tailored solutions, and ongoing support to help you maximize the impact of your CaseWorthy platform.
Laying the Groundwork for a More Connected Future
Looking ahead, the future of service delivery will be shaped by technology’s ability to break down data silos, inform strategic planning, and enable effective care coordination. Together, we’re building the foundation for smarter, more connected, and truly human-focused case management.
Rather than just talk about progress—we invite you to see it. Explore how organizations nationwide are using CaseWorthy and Eccovia solutions to drive stronger outcomes:
We’re Here to Listen and Support
Have questions, ideas, or concerns? We welcome your input—because your voice plays an invaluable role in shaping the future of our solutions and strengthening the support we provide to organizations like yours nationwide. Reach out and be part of the conversation.