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CaseWorthy is committed to creating a business culture with the foundation of trust, integrity, passion, accountability, and a strong work ethic.

OPEN POSITIONS

DATABASE ADMINISTRATOR

Reporting To:  Software Development Manager

Job Summary:

As our Database Administrator, your goal will be to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users. We are looking for someone who is currently working as a DBA and is excited to take the next step in their career.

Job Responsibilities:

• Administer, support, and lead development of SQL Server database for an enterprise .NET application
• Design and develop tables, views, stored procedures, indexes, functions, dictionaries, and complex ad-hoc queries for SQL Server database
• Proactively and continuously evaluates and addresses database issues related to performance, stability, scalability, and extensibility
• Identify and define database process improvement opportunities
• Review and evaluate components of the existing application and determine how best to transform them into the latest database technologies
• Mentor, lead, and train other team members in database query and stored-procedure development best practices
• Evaluate emerging technologies for use within our applications

Job Skills and Qualifications:

• 5+ years DBA experience working on enterprise-level MS SQL Server applications
• Strong T-SQL and stored procedure developer skills
• Experience working with multi-tenant databases and .NET web applications
• Experience configuring, implementing and supporting large highly available SQL Server environments
• Strong working knowledge of query, index and DB I/O performance tuning, and Stored-Procs and SQL coding is required
• Ability to reverse-engineer refactor code SQL and Stored-Procedures
• Exercise critical thinking and creativity to improve database stability, reliability, availability, and to reduce manual database maintenance
• Work with management to prioritize business and information needs
• Experience in database design and architecture, and data migration experience is desired
• Maintain and/or increase the proficiency of their own knowledge of the latest Database development
• Non-Relational no-SQL technology experience a plus
• Experience working within distributed source control environment – Git or TFS, Azure DevOps
• Working as part of an Agile development team
• Bachelor’s degree in Computer Science, Information Technology, or another related field
• Local New York area candidates only, relocation assistance is not provided

Company Summary:

CaseWorthy has been raising the bar on how human service organizations interact with their software partner. It is our dream to help non-profits, HHS organizations, and other government agencies achieve greater efficiency in the work they do every day. We see our technology as the backbone that supports and connects all data and systems into a single platform, so our partners can easily get to the information they need, when they need it. It is our mission to empower organizations with smart software that automates and simplifies day-to-day processes and will enrich the lives of the people they serve.

What You’ll Love About Us:

• Benefits: We offer 2 health plans, dental, vision, life insurance, and 401K
• Time Off: We start with 3 weeks of vacation, plus sick time, 9 paid holidays, and even a day for your birthday
• Culture: We like to get things done while still having fun
• Employees: You will be working with a group of smart, funny, and hard-working individuals

SYSTEMS ANALYST

Reporting To: Director of Product Management

Job Summary:

Our Systems Analyst will be responsible for executing customer implementation projects based on Senior Systems Analyst and Product Management design. You will provide solutions to ensure high levels of performance and security. You will work with a team of analysts to complete a high quality implementation in a short time frame. You will be expected to communicate frequently and clearly with teammates, perform tasks assigned to you by a deadline, and assist teammates with testing and feedback for their work. You will also work support issues as assigned.

Job Responsibilities:

• Translate business requirements into technical solutions within the CaseWorthy product using MS SQL Server and the ApBuilder™
• Work escalated support tickets as assigned
• Serve as a CaseWorthy expert resource for the Training and Customer Success departments
• Communicate and collaborate frequently with supervisors and teammates

Job Skills and Qualifications:

• Bachelor’s Degree in Computer Science or Business Information Systems (or equivalent education or work experience)
• 2-3 years’ experience with Relational Database Management Systems
• Intermediate SQL skills
• Ability to work in a team
• Strong problem-solving and analytical skills
• Strong attention to detail

Preferred Skills:

• Excellent communication and critical thinking skills
• Ability to communicate and collaborate effectively with remote teams
• Great time management skills

Company Summary:

CaseWorthy has been raising the bar on how human service organizations interact with their software partner. It is our dream to help non-profits, HHS organizations, and other government agencies achieve greater efficiency in the work they do every day. We see our technology as the backbone that supports and connects all data and systems into a single platform, so our partners can easily get to the information they need, when they need it. It is our mission to empower organizations with smart software that automates and simplifies day-to-day processes and will enrich the lives of the people they serve.

What You’ll Love About Us:

• Work Remotely: Live and work wherever you like!
• Benefits: We offer 2 health plans, dental, vision, life insurance, and 401K
• Time Off: We start with 3 weeks of vacation, plus sick time, 9 paid holidays, and even a day for your birthday
• Culture: We like to get things done while still having fun
• Employees: You will be working with a group of smart, funny, and hard-working individuals

PROJECT MANAGER

Reporting To: Project Management Supervisor

Job Summary:

As our Project Manager, you will be responsible for coordinating people and processes to ensure that our projects are delivered on time, on budget, and produce the desired results. You will plan and designate project resources, monitor progress, and keep stakeholders informed through the entire process. You will be the go-to person for everything involving a project’s organization and timeline.

Job Responsibilities:

• Act as a primary point of contact throughout the overall software implementation process

• Develop and define project plan. Ensure project milestones, budget, training needs, and business and technical requirements are met within the agreed timeline and budget. Forecast and manage issues and risks associated with the project.

• Prepare weekly status reports and facilitate weekly status review meetings with customers. Establish and maintain effective working relationships with all clients. Advocate on behalf of clients by prioritizing and escalating issues when needed and keeping customers informed of progress

• Work cross-functionally with all teams and consultants regarding software enhancements, solving problems, and implementing changes, as needed. Assist with system configuration and demonstrate final system setup. Collaborate with Sales team to manage changes to the original Scope of Work

Provide end-user training and technical support during implementation process as needed. Ensure effective transfer of information learned in training to the work environment

Job Skills and Qualifications:

• Associate’s degree
• 3 years’ experience in project management
• Excellent written and verbal communication skills
• Ability to work within a team
• Ability to work independently with minimum amount of supervision
• Strong Microsoft Office experience
• Strong multitasking, and decision-making skills
• Strong familiarity with project management software tools, methodologies, and best practices

Preferred Skills:

• Bachelor’s Degree
• Experience with Relational Database Management Systems – CaseWorthy is built on top of a Microsoft SQL Server Database
• Experience working in a Not-for-profit Social Service Industry
• PMP Certification

Company Summary:

CaseWorthy has been raising the bar on how human service organizations interact with their software partner. It is our dream to help non-profits, HHS organizations, and other government agencies achieve greater efficiency in the work they do every day. We see our technology as the backbone that supports and connects all data and systems into a single platform, so our partners can easily get to the information they need, when they need it. It is our mission to empower organizations with smart software that automates and simplifies day-to-day processes and will enrich the lives of the people they serve.

What You’ll Love About Us:

• Work Remotely: Live and work wherever you like!
• Benefits: We offer 2 health plans, dental, vision, life insurance, and 401K
• Time Off: We start with 3 weeks of vacation, plus sick time, 9 paid holidays, and even a day for your birthday
• Culture: We like to get things done while still having fun
• Employees: You will be working with a group of smart, funny, and hard-working individuals

JUNIOR SYSTEMS ANALYST

Reporting To: Director of Product Management

Job Summary:

As our Junior Systems Analyst, you will be responsible for working with the Customer Success team to solve complex system issues. You will also assist with performing diagnostics to identify, prevent, and resolve service interruptions to the company’s system. In addition to that, you will play a crucial role in ensuring we’re always able to deliver high-quality customer-service to our clients.

Job Responsibilities:

• Use Role ApBuilder to work baseline tasks as assigned by product management
• Use the Form ApBuilder to build custom functionality in customer sites
• Work support issues escalated by Customer Success team. Resolve them when possible and escalate them to analysts and senior analysts when necessary
• Help test Systems Analyst and Senior Analyst work
• Act as a product mentor to Customer Support members

Job Skills and Qualifications:

• Bachelor’s Degree in Computer Science or Business Information Systems (or equivalent education or work experience)
• Experience with Relational Database Management Systems
• Beginner SQL skills
• Ability to work in a team
• Strong problem-solving and analytical skills
• Strong attention to detail

Preferred Skills:

• Excellent communication and critical thinking skills
• Ability to communicate and collaborate effectively with remote teams
• Great time management skills

Company Summary:

CaseWorthy has been raising the bar on how human service organizations interact with their software partner. It is our dream to help non-profits, HHS organizations, and other government agencies achieve greater efficiency in the work they do every day. We see our technology as the backbone that supports and connects all data and systems into a single platform, so our partners can easily get to the information they need, when they need it. It is our mission to empower organizations with smart software that automates and simplifies day-to-day processes and will enrich the lives of the people they serve.

What You’ll Love About Us:

• Work Remotely: Live and work wherever you like!
• Benefits: We offer 2 health plans, dental, vision, life insurance, and 401K
• Time Off: We start with 3 weeks of vacation, plus sick time, 9 paid holidays, and even a day for your birthday
• Culture: We like to get things done while still having fun
• Employees: You will be working with a group of smart, funny, and hard-working individuals

PRODUCT MANAGER

Reporting To: Product Owner

Job Summary:

Our Product Manager is responsible for the product planning and execution throughout the Product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with other teams to ensure revenue and customer satisfaction goals are met.

Job Responsibilities:

• Lead cross-functional teams in the creation and development of new product and product enhancements
• Translate business requirements into technical design documentation
• Use the backlog to identify related issues or enhancement opportunities
• Communicate goals, risks, solutions, and status with internal stakeholder
• Provide creative design solutions for new features and modules
• Determines customers’ needs and desires by specifying the research needed to obtain requirements
• Identify and resolve gaps in business processes in the Product Management department
• Working directly with developers to translate business requirements into user stories and technical requirements
• Provide thorough and actionable specifications, workflows, user stories, and requirements, thinking through edge cases and cross-team dependencies to help the development and analyst teams deliver high-quality features
• Work closely with the Product Owner to ensure that the proposed solution is in-line with the current CaseWorthy product offering as well as future product direction
• Act as the subject matter expert for solutions owned by the team

Job Skills and Qualifications:

• Bachelors’ Degree in Computer Science, a similar field, or equivalent education and work experience
• 5+ years’ experience with Product Management, Systems/Business Analysis, Software Testing, or similar areas
• In-depth understanding of relational databases
• Demonstrated ability to interact with technical and non-technical members of the organization, including senior management
• Excellent influencing and negotiation skills
• Experience in gathering and transforming customer needs into an actionable product vision and requirements definition
• A penchant for user experience design
• In-depth knowledge of Agile SDLC
• Proven track record of delivering data driven solutions with a customer-first mindset
• Hands-on experience managing all stages of the product life cycle
• Excellent organizational and time management skills
• Strong problem-solving and analytical skills
• Strong attention to detail
• Creative and comfortable with ambiguity, exploration, and iteration under pressure
• Empathy for our users

Preferred Skills:

• Deep understanding or firsthand experience implementing or using CaseWorthy technology solution
• Experience with Agile/SCRUM techniques
• Knowledge of web applications and SQL is a plus

Company Summary:

CaseWorthy has been raising the bar on how human service organizations interact with their software partner. It is our dream to help non-profits, HHS organizations, and other government agencies achieve greater efficiency in the work they do every day. We see our technology as the backbone that supports and connects all data and systems into a single platform, so our partners can easily get to the information they need, when they need it. It is our mission to empower organizations with smart software that automates and simplifies day-to-day processes and will enrich the lives of the people they serve.

What You’ll Love About Us:

• Work Remotely: Live and work wherever you like!
• Benefits: We offer 2 health plans, dental, vision, life insurance, and 401K
• Time Off: We start with 3 weeks of vacation, plus sick time, 9 paid holidays, and even a day for your birthday
• Culture: We like to get things done while still having fun
• Employees: You will be working with a group of smart, funny, and hard-working individuals

Want to work for us but don’t see an open position that matches your skillset? Submit your resume today and put your desired area in the subject line. We will keep your resume on file and reach out when a better fit becomes available.

Submit Your Resume

OUR VALUES:

We love our clients and we are obsessed with their success. We create value and deliver innovative solutions for customers that are unmatched in our industry.

We create world-class results. We deliver the best quality, speed, and service available anywhere. We demand the best from ourselves and work to continuously improve in everything that we do.

We are long-term partners, not just another vendor. We build relationships that last. We can be counted on today, tomorrow, and further. As an employee you will be an instrument in the success of our vast clients and the people they serve.

BENEFITS:

We are pleased to offer a wide variety of benefits to our employees.

• Medical, Dental, Vision, Life, 401K
• 9 paid holidays
• Vacation time
• Sick time
• Parental leave
• Adoption leave
• Bereavement leave
• Medical leave
• Military leave

Come make a difference with us!