Senior Care Software

Aging Services Software

Data-Driven Care and Service Delivery

The aging population is estimated to increase by 47% by 2050, which means Aging Service Providers have their work cut out for them. Better data management empowers organizations to optimize service delivery and improve data analytics and reporting.

Aging Services

Empowering the Aging Service Ecosystem

Built for and in Partnership with Aging Service Providers

CaseWorthy’s Aging Services application is purpose-built for State Units on Aging (SUAs), Planning and Service Areas (PSAs), Area Agencies on Aging (AAAs), and Direct Service Providers (DSPs) serving older adults. Our comprehensive platform seamlessly integrates case management with service delivery operations—combining CaseWorthy’s robust case management solution with ServTracker’s industry-leading service tracking capabilities. Whether you’re managing home-delivered meals, adult day care, senior centers, home care, congregate dining facilities, or transportation services, our solution empowers you to aggregate fragmented data, ensure optimal funding allocation, demonstrate clear impact, and make data-informed decisions that improve the lives of older adults in your community.

Capabilities That Power Better Behavioral Health Outcomes

Everything your team needs to manage care, stay compliant, and deliver better outcomes—on one connected platform.

Unified Case Management & Service Delivery

Conduct assessments, create individualized care plans, manage referrals and authorizations, and track progress seamlessly across programs and providers.

Intake Forms and Assessments

Capture detailed client information efficiently during initial intake and conduct ongoing assessments to understand needs and track changes over time.

Service Plans and Referrals

Create personalized service plans, coordinate referrals to appropriate programs, and ensure clients receive comprehensive support across the continuum of care.

Service Unit Management and Tracking

Create, update, and manage service units across all programs, from home-delivered meals to transportation services, with flexible configuration options to match your organization’s specific needs.

Route Planning and Optimization

Make changes to delivery routes for holidays, weather disruptions, and staff shortages. Track delivery progress in real-time and simplify meal planning with intelligent route optimization that saves time and resources.

Mobile Meals and Home Care Apps

Enable field staff to access client information, document service delivery, and update records in real-time from any mobile device, improving efficiency, data accuracy, and accountability in the field.

A Better Way to Manage Aging Services

With CaseWorthy

Without CaseWorthy

Supporting Aging Services at Every Level

, CaseWorthy supports aging services organizations at every level of the network—providing the visibility, coordination, and insight needed to deliver high-quality services at scale.

Aging Services

Statewide insight that turns data into action.

  • Gain real-time visibility across programs and providers
  • Allocate funding confidently based on utilization and outcomes
  • Demonstrate impact to legislators and stakeholders
The Result: Stronger oversight and better outcomes statewide.
Simplified coordination across programs and providers.
  • Manage multiple programs and provider relationships in one platform
  • Track performance and compliance in real time
  • Demonstrate program value with comprehensive reporting
The Result: Clearer impact for funders and community partners

Efficient service delivery without added complexity.

  • Connect case management and service delivery seamlessly
  • Track every service accurately with less manual effort
  • Reduce administrative work and increase service capacity
The Result: More time focused on serving older adults.
Complete context for better care coordination.
  • Conduct assessments and build individualized care plans
  • Track client progress across services and programs
  • Access full client histories to support informed decisions
The Result: More coordinated, person-centered care.
Operational clarity without the administrative burden.
  • Streamline workflows with automation
  • Monitor performance with real-time KPIs
  • Identify inefficiencies before they impact services
The Result: Stronger operations and measurable program success.
Care that feels coordinated and personal.
  • Receive services aligned to individual needs
  • Benefit from providers with complete, accurate information
  • Experience timely, respectful, and consistent support
The Result: Greater dignity and peace of mind.

Frequently Asked Questions

CaseWorthy combines our robust case management solution with ServTracker’s industry-leading service tracking capabilities, creating a seamless platform where assessments, care plans, service authorizations, and service delivery operations are all managed in one integrated system, enabling better decisions and coordinated care.

ServTracker has 30 years of experience serving aging service providers and is purpose-built specifically for your needs. With features designed to help you serve more people with less manpower, ServTracker streamlines operations so efficiently that customers report saving hundreds of hours. One provider said, “Getting set-up and starting with ServTracker was a breeze. Over the past few years, ServTracker has saved staff hundreds of hours.”

Yes. CaseWorthy is specifically designed for State Units on Aging to aggregate data from PSAs and DSPs in real-time, eliminating siloed information and providing a holistic view of service delivery across your entire state or regional network.

CaseWorthy supports the full spectrum of aging services including home-delivered meals, congregate dining, senior centers, adult day care, home care, transportation, and other support services, all within a single, integrated platform. The flexible solution is built to optimize programs for any combination of services your organization provides.

Absolutely. CaseWorthy includes mobile apps for meal delivery and home care that enable field staff to access client information, document service delivery, and update records in real-time from smartphones or tablets, with touchscreen-friendly interfaces that make data entry quick and easy.

CaseWorthy includes state exports, EDI capabilities, out-of-the-box reports, and customizable reporting tools that automate data compilation for state and federal requirements, dramatically reducing the time staff spend on compliance reporting and demonstrating impact to stakeholders.

Yes. ServTracker is designed to handle the unique requirements of different service types, from nutrition programs to transportation to homecare, without creating duplicate work. The flexible platform can be configured to match each program’s specific workflows and data needs.

CaseWorthy includes comprehensive volunteer management features that allow you to coordinate volunteer activities, manage schedules, track volunteer hours, and ensure adequate coverage for all service delivery needs across your programs.

Yes. CaseWorthy is highly configurable with flexible lookup tables, service-specific options, and customization capabilities that allow you to tailor the solution to your unique service landscape without extensive custom development. Configure the system to determine how each service should operate within your organization.

Yes. CaseWorthy offers integration capabilities with third-party tools such as WorkWave and other systems, allowing you to connect your technology ecosystem and eliminate duplicate data entry.

Many organizations report significant time savings within the first few months of implementation. By streamlining data entry with features like bar code scanning and touchscreen entry, automating reporting, and providing real-time visibility, CaseWorthy helps your team work more efficiently from day one.

Ready to Get Started?

Learn why health and human service organizations thrive with CaseWorthy. Our expert team is ready to consult with you on the unique needs of your organization.

ServTracker has enhanced our operations greatly.  Month end process is all automated and takes less than half the amount of time it used to.  Data to help apply for grants is at our fingertips at any given moment, all it takes is a couple of minutes to run a report.

Assistant Director, Rose Centers for Aging Well LLC

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Eccovia became part of CaseWorthy in February 2025. You’ll now find all the same trusted solutions and resources under the CaseWorthy brand.